Privacy Notice
How we handle the information you share when you visit our website or request a machining quote.
Information we collect
When you request a quote or contact us, we may collect your name, email address, industry, requested services, project details, and any technical drawings you choose to upload.
We also use website analytics to receive aggregated usage and technical information, such as pages visited, device type, browser, approximate region, and referral source. This helps us understand how the website performs.
How we use information
We use submitted information to evaluate your project, prepare and respond to quotes, communicate with you, provide requested services, maintain business records, protect the website, and improve site performance and usability.
Technical drawings and retention
Uploaded drawings are stored temporarily in private file storage. The website deletes them after the email send attempt, and a scheduled cleanup removes abandoned uploads that are more than 24 hours old.
Quote emails and their attachments may remain in our business email system for as long as reasonably needed to respond, maintain business records, meet legal obligations, or resolve disputes.
Service providers and disclosure
We use service providers to host this website, store uploaded files temporarily, deliver web fonts, provide analytics, and process quote emails. These providers may receive technical request data and process information under their own service terms and security practices.
We may also disclose information when required by law, to protect our rights or systems, or as part of a business transaction. We do not sell personal information.
Your choices
You do not need to upload a drawing to contact us. If a file contains information you do not want to submit through the website, call or email us to arrange another method. You may also contact us to request access, correction, or deletion of personal information, subject to applicable legal and business-record obligations.
Security and updates
We use reasonable administrative and technical safeguards designed to protect submitted information, but no online transmission or storage system can be guaranteed completely secure.
We may update this notice as our services or legal obligations change. The effective date above identifies the latest version.
Contact us
For privacy questions or requests, email info@kkmachiningsolutions.com, call 312-731-3587, or write to KK Machining Solutions, 2304 S Eastwood Dr, Woodstock, IL 60098.